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O'Reilly Auto PartsPosted 1 month ago

Installer Service Specialist

On-siteCedar Lake, Indiana, United States

Full TimeEnterprise

Job Summary

Manage installer counter operations by developing sales relationships with professional customers, taking phone and online orders, and directing delivery specialists to ensure timely, accurate order fulfillment. Invoice customer orders, verify product billing including warranty parts and cores, and process new core and warranty returns promptly. Maintain delivery vehicles according to company standards, complete daily inspections, and enter accurate mileages into fleet management devices. Audit customer returns for warranty abuse, assist with labor claims, and support front and retail counter duties as needed. Requires strong mechanical background and ASE certification; bilingual candidates encouraged. Competitive wages, paid time off, and 401k with employer contributions.

Required Qualifications

  • Strong background in mechanics
  • Above average communication skills

Desired Qualifications

  • Hands-on knowledge of automotive repairs
  • ASE Certification
  • Fluency in multiple languages (Spanish is highly desired)

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