Installer Service Manager

Oversee installer counter sales and service, directing team members to maximize market entitlement and ensure efficient delivery routing. Manage hiring processes, including recruiting, interviewing, and evaluating candidates for installer service counter roles. Handle commercial customer complaints and audit installer returns for warranty abuse while ensuring proper billing and staging of orders. Maintain delivery vehicles according to company standards, completing quarterly inspections and entering daily mileages into the asset management system. Collaborate with store management to correct inventory discrepancies and collect past due accounts with the credit department. Utilize company training programs to ensure all supervised team members complete required courses and perform routine MVR and driver's license audits.