Installer Service Manager

Installer Service Manager leads installer service counter sales and service, directs the installer service counter team and delivery personnel, assists in recruiting and interviewing to ensure qualified hires, and collaborates with management to optimize staffing, customer service, and cost efficiency. Responsibilities include routing delivery specialists, handling commercial accounts, overseeing warranty parts and cores billing, managing inventory discrepancies, auditing vehicle inspections and driver records, ensuring timely returns and credits, and enforcing training programs. Bilingual candidates are encouraged; ASE certification and automotive repair knowledge are preferred. The role emphasizes sales leadership, customer service excellence, internal collaboration, and programmatic compensation and benefits knowledge.