Installation Technician - Billerica MA
On-site · Billerica, Massachusetts, United States
Job Summary
Installation Technician position in Billerica, MA focused on automotive tire, repair, and maintenance services. Responsibilities include providing tire services, oil changes, under-hood services (batteries, filters, bulbs, wipers), MPIs, wheel alignments, and preventive maintenance; ensuring accurate Service Work Orders, completing MPIs, participating in the 5-for-5 customer engagement process, maintaining safety and quality standards, and pursuing required training and ASE certifications (G1, A4, A5) as well as becoming a Licensed State Vehicle Inspector. The role emphasizes safety, proper documentation, and adherence to VIP’s procedures while performing tasks and maintaining shop organization and compliance with regulations.
Required Qualifications
- Knowledge, Skills, and Abilities: Read, analyze, and interpret technical instructions, journal and procedures, or governmental regulations
- Effectively explain vehicle information to customers, present and respond to questions from coworkers
- Diagnose and recommend solutions to basic automotive problems
- Interpret, understand, and apply instructions furnished in written, oral, diagram, or schedule form
- Ability to successfully perform required types of automotive services listed above
- Current, valid driver’s license issued in state of residence
- Equipment Safety Certification
- ASE Certification G1 – Maintenance and light repair recommended
- ASE Certification A4 – Suspension & Steering
- ASE Certification A5 – Brakes
- State Inspection License
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