Inside Support Group 1 - Supervisor ISS

Inside Support Supervisor leads the Inside Sales Support department, overseeing a centralized team to deliver world-class support to customers, sales personnel, and internal operations. Responsibilities include interpreting customer requirements, communicating with internal and external stakeholders, setting and monitoring group goals, mentoring employees, conducting performance reviews, supporting recruiting and staffing, and ensuring efficient, safe operations. The role involves developing career development plans, coordinating training, contributing to process improvements, and participating in cross-department collaboration. Requires ability to manage multiple duties, travel for training or customer support (minimal), and strong communication and leadership skills. Minimum education: Associate degree or equivalent experience; 6+ years of relevant work experience preferred.