Inside Sales Support (M/F)

Provide excellent customer service and internal support to the Sales Department by efficiently handling inquiries from internal and external customers. Prepare price calculations, enter product quotes, contracts, and sample requests into SAP, and manage sample deliveries in cooperation with the Sales Department. Assign new packaging codes, compile documentation for customers, and maintain customer data while handling complaints through investigation and resolution. Monitor overdue receivables, issue sales documents, check warehouse stock levels, and process inquiries regarding safety stock settings. Collaborate on sales reports and administrative tasks to support the team. Requires at least two years of customer service experience, a university degree, and fluent English proficiency.