Inside Sales Specialist (mfd)
On-siteFrankfurt am Main, Hesse, Germany
Frankfurt am Main, Hesse, GermanyOn-siteFull TimeLarge
Full TimeLarge
Job Summary
Manage inbound and outbound calls to generate new business opportunities, handle requests from new and existing customers, and deliver a premium sales experience. Fulfill lead generation activities to increase the customer base while nurturing the CRM database to ensure accurate information. Support the field sales team by scheduling visits and oversee the process from order to installation, checking customer satisfaction and upselling additional products or services. Guarantee the achievement of quarterly inside sales targets and collect market feedback for relevant departments.
Required Qualifications
- 2-3 years' experience in telesales or another sales/customer service role
- Bachelor's Degree
- Excellent (phone) sales techniques and communication, interpersonal skills
- Experience in working in a team in sales-oriented environments
- Outstanding negotiation skills with the ability to resolve issues and address complaints and doubts
- Long term customer relationship approach
- Ability to identify process improvements
- Fluency in English
- Knowledge of CRM management
Desired Qualifications
- ideally with business development experience
- passionate about working out
- enthusiastic and proactive
- down-to-earth and ethical
- driven and consultative salesperson
- cool-tempered and able to handle rejection
- Interest in and passion for technological evolution and innovation
- Knowledge of Salesforce
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