Inside Sales Specialist (48243)
$31,200–$31,200 year
On-siteLake Charles, Louisiana, United States
Job Summary
Manage a portfolio of active oil and gas, petrochemical, and refining accounts by generating accurate quotes on safety relief valves, control valves, and process control products. Follow up on open quotes to close orders, pursue upsell opportunities, and re-engage declining accounts. Serve as the primary inside point of contact for inquiries, process orders and returns in the ERP system, and coordinate order fulfillment including shipping labels and packing. Educate customers on valve terminology and service capabilities while partnering with outside sales and service teams. Work full-time in Lake Charles, LA, with competitive pay based on experience and a benefits package including medical, dental, vision, 401(k) match, and tuition reimbursement.
Required Qualifications
- 3+ years of inside sales, account management, or customer service experience in a flow control, process industry, or industrial distribution environment
- Strong phone presence and communication skills — comfortable managing a high volume of inbound and outbound customer interactions
- Proficiency with Microsoft Office (Outlook, Excel) and experience with ERP and/or CRM systems
- Organized, detail-oriented, and able to manage a large account portfolio accurately in a fast-paced environment
- Genuine commitment to customer service and follow-through
Desired Qualifications
- Knowledge of flow control products — safety relief valves, control valves, isolation valves, regulators, or process instrumentation
- Background in oil and gas, petrochemical, or refining markets along the Gulf Coast
- Familiarity with valve repair, remanufacturing, or VR-certified service operations
- 5+ years of inside sales or technical customer service experience
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