Inside Sales Representative
$15–$15 year
On-siteAustell, Georgia, United States
Job Summary
Make a minimum of 45 customer calls daily to deliver sales, parts, and service solutions to customers on a defined account list. Follow up with incoming customer leads while collaborating with other Yancey Bros. Co. Sales Reps to develop and deliver solutions. Participate in the required sales training program and adhere to safety protocols. Expected results include incremental sales, parts, and service revenues alongside improved market share participation. This role supports the Product Support team within Yancey Bros. Co., the authorized Caterpillar dealer for Georgia, emphasizing superior customer service and a strong sense of urgency.
Required Qualifications
- High energy and strong work ethic
- Ability to effectively communicate sales, parts, and service solutions over telephone and through technology
- Ability to use judgment and creativity in applying solutions to customer requirements
- Sense of urgency
- Strong sense of urgency
- Desire to provide superior customer service
- Ability to take direction
- Team environment
- Acting in a safe manner
- Exhibiting honesty and integrity
- Acting in a fair and ethical manner
- Team mentality
- Delivering quality results
- Embraces change / improvement
- Exhibiting superior customer service skills
- Exhibiting pride and ownership
- Working with a sense of urgency
- Exhibiting a winning attitude
Desired Qualifications
- High school diploma or equivalent
- Long-term interest in future sales opportunities with Yancey Bros. Co.
- Demonstrated success in prior work experience
- Previous work history in sales, parts, or rental sales
- Bachelor's Degree in a related field
- Significant experience in the heavy equipment industry
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