Inside Sales Representative with German
On-site · Casablanca, Casablanca-Settat, Morocco
Job Summary
Inside Sales Representative with German language skills responsible for managing a portfolio of renewal opportunities through a 120-day cadence, proactively engaging end users to secure renewals and identify upsell opportunities, and delivering high-quality customer experience through timely communication. You will support partners with quotes, pricing, renewal documentation, and coordinate with internal teams, partners, and vendors to resolve pricing, product, SLA, or billing issues. The role requires experience in phone-based or inside sales within tech/SaaS/IT, strong communication, CRM proficiency, and the ability to maintain accurate forecasting and pipeline hygiene in a fast-paced, partner-led environment.
Required Qualifications
- Proven experience managing a customer portfolio in a phone-based or inside sales role
- Background in Inside Sales, Customer Success, or Customer Support within tech/SaaS/IT
- Strong communication skills to articulate value to end users and partners
- Comfortable operating in a fast-paced, partner-led sales environment
- Highly organized, proactive, and able to manage a high-volume renewal pipeline
- Proficiency with CRM tools (Salesforce or equivalent)
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