Inside Sales Representative
HybridPhoenix, Arizona, United States
Job Summary
Obtain, create, and up-sell orders via email and telephone while verifying items and transferring them to fulfillment. Increase sales by suggesting related products, explaining features, and reviewing customer buying history. Qualify and develop opportunities passed from marketing, outside sales, and national accounts. Prepare quotations, follow up on verbal or written quotes, and report industry trends, competitive pricing, and customer feedback to management. Manage open customer order reports, backorder reports, and expediting notices to ensure delivery dates are met. Collaborate with outside sales to meet goals and identify continuous process improvements.
Required Qualifications
- High School Degree or Equivalent
- knowledge and experience in sales and sales administration
- 2-4 years
Desired Qualifications
- Bachelors' degree
- Familiar with Microsoft Office
- ability to perform basic computer skills
- Ability to perform multiple tasks simultaneously
- Working in team environment
- Communicate clearly, both verbally and in written form
- Attention to detail
- Ability to prospect and market concepts to existing and potentially new accounts
- Take action and solve a range of problems that may be difficult but are not typically complex
- Identify and define problems and possible solutions independently; chooses among existing solutions
- Ability to work independently with general supervision
- Ability to travel 0% - 25%
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