Inside Sales Representative
On-siteRichmond, Virginia, United States
Job Summary
Inside Sales Representative at Triangle Fastener Corporation (Richmond, VA): handle customer quotes via phone, email, and in-person inquiries; manage walk-in sales and guide product selections; process orders; coordinate with warehouse/inventory to meet demand; schedule and communicate delivery updates; support Outside Sales with backend tasks; maintain showroom and promote featured products; resolve customer issues promptly; prepare and send product samples/catalogs/credit applications; review sales reports for data integrity; pull counter orders; collaborate with Branch Operations Manager and sales staff. Requires 1+ year in customer service and 3+ years in inside sales, HS or GED, and an associate degree preferred; proficiency in MS Office and strong communication/problem-solving skills.
Required Qualifications
- 1+ year in customer service or related position
- 3+ years in inside sales or similar position
- High School Diploma or GED
- Associate’s degree in business, sales, or related field
- Proficient in Microsoft Office Suite
- Strong multitasking and time management skills
- Excellent communication skills, written and verbal
- A collaborative mindset with strong problem-solving abilities
- Ability to learn and operate company software, including CSD
- Customer-centric mindset with a commitment to delivering on promises
Desired Qualifications
- 1+ year in customer service
- 3+ years in inside sales or similar position
- Associate’s degree in business, sales, or related field
- Proficient in Microsoft Office Suite
- Strong multitasking and time management skills
- Excellent communication skills, written and verbal
- A collaborative mindset with strong problem-solving abilities
- Ability to learn and operate company software, including CSD
- Customer-centric mindset with a commitment to delivering on promises
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