Inside Sales Representative
On-siteNew Castle, Delaware, United States
Job Summary
Provide timely quotes via phone, email, and in-person inquiries while handling walk-in sales and guiding customers through product selections. Enter and process orders with precision, collaborate with warehouse teams to meet stock demand, and coordinate delivery schedules. Support the Outside Sales team by managing backend processes, resolving customer issues proactively, and preparing samples and catalogs. Maintain showroom standards, review sales reports for data integrity, and pull counter orders as needed. Work Monday through Friday, 7:00 am to 4:00 pm. Join a leading wholesale distributor of construction products serving builders across the U.S. with 30+ branches.
Required Qualifications
- 1+ year in customer service or related position
- High School Diploma or GED
- Proficient in Microsoft Office Suite
- Strong multitasking and time management skills
- Excellent communication skills, written and verbal
- A collaborative mindset with strong problem-solving abilities
- Ability to learn and operate company software, including CSD
- Customer-centric mindset with a commitment to delivering on promises
- Monday through Friday, 7:00 am to 4:00 pm
Desired Qualifications
- 3+ years in inside sales or similar position
- Associate's degree in business, sales, or related field
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