Inside Sales Representative
On-siteLa Vista, Nebraska, United States
Job Summary
Manage customer relationships by serving as the primary point of contact via phone, email, and internal systems. Analyze customer requirements to recommend appropriate products or solutions, then create, process, and follow up on quotations in coordination with Outside Sales and Vendors. Enter and manage sales orders accurately while tracking and communicating order status, lead times, and delivery updates. Utilize Thorp CRM and ERP systems to document interactions and support Outside Sales by prospecting for new clients, coordinating pricing, and assisting with account management. Maintain product and vendor knowledge to effectively support customer needs while striving to exceed expectations through responsiveness and professionalism.
Required Qualifications
- High School Diploma or equivalent
- Associate's or Bachelor's Degree, trade school, or technical education preferred
- 2+ years of Inside Sales, customer service, or industrial distribution experience preferred
- Experience in the automation, electrical, or industrial supply industry is a plus
- Strong attention to detail and organizational skills
- Results-driven with a customer-first mindset
- Excellent verbal and written communication skills
- Strong problem-solving skills
- Ability to work independently while collaborating effectively as part of a team
- Technology-proficient in Microsoft Office (Outlook, Word, Excel) and CRM/ERP systems
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