Inside Sales Representative
On-site · Braintree, Massachusetts, United States
Job Summary
Entry-level Inside Sales Representative at The Granite Group in Braintree, MA, focused on serving customers with accurate information, pricing, quotations, and inventory status while promoting products and building strong relationships. Responsibilities include handling telephone inquiries and referrals, following up on inquiries, learning the computer/ERP system to process orders and purchase orders, communicating inventory issues to branch personnel, and supporting Senior Inside Sales Representatives. Requires strong communication, customer service mindset, ability to multitask, learn sales techniques, and provide excellent service.
Required Qualifications
- A minimum of 1 year in a wholesale sales-based position.
- Experience in managing customer accounts and developing relationships with account personnel.
- Communication skills, both written and verbal, ability to negotiate and solve problems.
- Industry knowledge is a benefit but not necessary.
- Entry level Knowledge of plumbing, heating and industrial supply products.
- Ability to multitask.
- Excellent interpersonal and communication skills.
- Ability to learn the inventory/sales computer system.
- Aptitude for sales and ability to learn new sales techniques and activities.
- Excellent time management, presentation and organizational skills.
- Desire to provide excellent customer service.
- High school diploma or general education degree (GED).
- 1-3 years related experience and/or training; or equivalent combination of education and experience.
Desired Qualifications
- Entry-level
- Customer service
- Wholesale sales experience
- Strong communication skills
- Relationship-building
- Inventory knowledge
- MULTI-tasking
- Attention to detail
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