Inside Sales Representative T1
$50,000–$55,000 year
On-siteMelville, New York, United States
Job Summary
Enter sales orders accurately into the system, coordinating with customers, suppliers, and internal departments to ensure timely processing and delivery. Manage claims and credits processes, resolving customer complaints and providing support throughout the investigation and documentation phases. Handle incoming phone calls to address inquiries, provide product information, and update order status while maintaining positive relationships to promote repeat business. This role is part of the Exterior Building Division within the Sales department at Sherwood Lumber Corporation.
Required Qualifications
- 1-2 years of experience in a sales or administrative role
- Excellent communication, organizational, and problem-solving skills
- Ability to multitask and prioritize tasks effectively
- Proficiency in Microsoft Office Suite and experience with CRM software
- Must be a self-starter and proactive
- Ability to multi-task in a fast-paced environment
- Ability to work closely with peers on team orientated goals
- Ability to follow company directives and instruction
- Continually required to stand
- Continually required to walk
- Frequently required to sit
- The employee must occasionally lift and/or move up to 10 pounds
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