Inside Sales Representative
On-site · Houston, Texas, United States
Job Summary
Inside Sales Representative at Rexel USA in Houston, TX. Responsible for proactive inside telephone or email sales and marketing to increase profitable sales, establishing and maintaining customer relationships, processing quotes and orders, pursuing product and application knowledge, and prospecting for organic growth from existing customers. Duties include processing telephone orders with prices, delivery specs, and payment terms; assisting outside sales with priority transactions; using digital tools to sell, market, demonstrate products, and grow business; prospecting for new accounts within a defined territory; managing a defined customer base; learning customer operations to identify objectives and preferences; closing orders and resolving issues; processing quotations and proposals with follow-up; reporting market, pricing, and product trends; participating in product meetings and training; pursuing product applications with internal and external resources; and other duties as assigned. Benefits include Medical, Dental, Vision, Life, Disability, 401K with match, paid time off, tuition assistance, and career development opportunities.
Required Qualifications
- 2+ years of customer service, sales, or electrical distribution experience
- High School or GED - Required
- Knowledge, Skills & Abilities
- Ability to handle basic/intermediate issues and problems
- Basic/intermediate product and application knowledge essential
- Ability to exhibit a positive, friendly, and helpful attitude with customers and to be sensitive to their needs
- Customer oriented and motivated with excellent communication, presentation, organization, and problem-solving skills
- Ability to prioritize and manage multiple tasks and deadlines
- Excellent negotiation skills, interpersonal skills, and ability to drive decisions with influence
- Highly self-motivated
- Familiar with Microsoft Office as well as relevant ERP systems and Customer Relation Management Tools (CRM)
- Ability to work overtime as needed
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