Inside Sales Representative
On-siteWood Dale, Illinois, United States
Job Summary
Manage and grow existing accounts by building sustainable relationships through regular phone and email contact, while negotiating prices and contract terms with clients. Follow up on open inquiries and quotations, keeping the CRM up to date, and conduct post-sales follow-up to ensure customer satisfaction. Prepare periodic reports on client needs, interests, and competitor activity, and handle sales inquiries, quotation administration, invoicing, and inventory control. Support live chat coverage and participate in marketing activities such as trade shows. Occasional domestic business travel may be required for onsite training or inventory.
Required Qualifications
- Bachelor's degree
- 1-2 years of sales experience
- Valid driver's license
- Must be able to read, write, and communicate fluently in English
- Must be able to lift up to 25 lbs
- Must be available for occasional domestic business travel
- Must be available for hours beyond the standard schedule
Desired Qualifications
- Experience with SAP
- Experience with Salesforce CRM
- Experience with industrial sales
- Experience selling into tool-related or industrial accounts
- Intermediate proficiency with Microsoft Outlook
- Intermediate proficiency with Microsoft Word
- Intermediate proficiency with Microsoft Excel
- Intermediate proficiency with Microsoft PowerPoint
- Comfortable learning CRM software
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