Inside Sales Representative
On-siteDoniphan, Missouri, United States
Job Summary
Assist sales and marketing by communicating capital equipment solutions to current and prospective customers. Establish and nurture business relationships to generate new business, while proactively managing accounts through disciplined outreach campaigns. Maintain accurate customer account information within CRM and develop qualified leads for the sales team. Source new opportunities via outbound calls and digital touchpoints, conducting research to aid prospect development. Coordinate customer messaging with the Sales and Marketing Department to promote the brand and current programs. Provide coverage for incoming sales calls, walk-in retail customers, and support for trade shows and customer events. Participate in ongoing internal and external training courses to enhance sales methodology knowledge.
Required Qualifications
- Strong knowledge of the products and solutions offered
- Ability to identify new and continued revenue opportunities for existing and new accounts
- Ability to build instant rapport with new or existing customers
- Ability to determine the right path to customer satisfaction
- Ability to establish, maintain, qualify and nurture business relationships with current customers
- Ability to generate new business
- Ability to proactively manage assigned accounts
- Ability to employ disciplined outreach campaigns
- Ability to generate the first touchpoint to enhance the customer experience
- Ability to maintain accurate customer account information
- Ability to maintain machine population within CRM
- Ability to develop and qualify equipment and/or parts and service leads
- Ability to forward leads to sales team as appropriate
- Ability to focus on sourcing new sales opportunities through outbound calls
- Ability to use other forms of digital touch points
- Ability to conduct research to aid in developing prospective customers
- Ability to coordinate customer messaging and communication with Sales and Marketing Department
- Ability to effectively promote the NMC CAT Cat brand and current programs
- Ability to participate in ongoing internal/external training courses
- Ability to participate in various events including trade shows and marketing events
- Ability to keep abreast of changes and enhance sales methodology knowledge
- Ability to provide coverage to assist incoming sales calls
- Ability to provide coverage for walk-in retail customers
- Ability to provide coverage and support for trade shows and customer events
- Ideally located at the Doniphan dealership
- Willingness to consider candidates in Lincoln, Norfolk or North Platte
Desired Qualifications
- Experience in the capital equipment industry
- Experience with Caterpillar products
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.