Inside Sales Representative II Sales - Inside Sales

Inside Sales Representative II at Builders FirstSource focused on providing sales and customer service support to retail and contractor customers. Responsibilities include assisting with product selection, pricing, availability, refunds/exchanges, generating sales quotations, performing material takeoffs and pricing for large packages (e.g., decks, garages, millwork, kitchen, bath, doors), entering orders, coordinating production and delivery, researching and soliciting new customers, and expanding business with current customers. The role involves troubleshooting order issues to optimize sales opportunities, staying current on product developments and local codes, and supporting team productivity with training, store housekeeping, inventory control, and related activities. Requires strong verbal and written communication, customer service, knowledge of pricing formulas, proficiency with Office Suite, and ability to handle physical material handling equipment; expected to lift up to 25 pounds frequently and up to 80 pounds occasionally. Industry and safety procedures are emphasized, with opportunities to participate in customer workshops and contribute to safety improvements.