Inside Sales Representative

Inside Sales Representative at HMM America Shipping Agency supports Account Executives by driving new account growth and managing relationships with existing customers. Responsibilities include connecting with customers via email and phone (with some face-to-face meetings), creating and reviewing service contracts with key holders, coordinating pricing and rates with pricing/trade teams, reviewing operating system menus to troubleshoot issues, managing rate inquiries and opportunities, following up on pending items, assisting with daily reports for Account Executives, and tracking daily bookings while addressing rating issues and system glitches. Key skills include strong business sense, customer focus, negotiation, sales and marketing knowledge, global business insight, ocean shipping familiarity, self-motivation, collaboration, clear communication, organizational detail-orientation, problem solving, and MS Office proficiency.