Inside Sales Representative
On-siteRaleigh, North Carolina, United States
Raleigh, North Carolina, United StatesOn-siteFull TimeAssociates DegreeSmall
Full TimeAssociates DegreeSmall
Job Summary
Handle customer calls and emails as the primary point of contact, preparing quotes, pricing, and product information while entering accurate orders into the CRM/ERP system. Provide updates on order status and shipping, coordinate with the sales team for smooth customer experiences, and manage custom project requests including RFQs and submittals. Upsell complementary products, track project timelines, and ensure seamless handoffs from quote to production. This full-time, onsite role in Raleigh requires a Monday-to-Friday schedule and experience in the doors or building materials industry.
Required Qualifications
- Associate degree or experience in inside sales or customer service
- Strong communication skills and a customer-first mindset
- Comfort working in Microsoft Office (Outlook, Excel, Word, PowerPoint)
- Ability to stay organized, work efficiently, and manage multiple tasks
- Associates degree or previous experience in customer service or inside sales
- Proficient in Microsoft Office: Outlook, Excel, Power Point, Word
- Strong communication & presentation skills, influencing, negotiating, analytical thinking, time management skills are essential
Desired Qualifications
- 2+ years inside sales or customer service experience in selling doors or building materials industry
- CRM and ERP experience
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