Inside Sales Representative
On-siteFort St. John, British Columbia, Canada
Fort St. John, British Columbia, CanadaOn-siteFull TimeIndustrial ServicesSmall
Full TimeSmallIndustrial Services
Job Summary
Manage and prioritize customer requests via email, phone, and online channels. Respond to customer needs by finding appropriate solutions and follow up promptly to inform key personnel of feedback regarding prices, products, and service. Maximize sales by suggesting alternative and complementary products while working closely with outside sales staff. Maintain skills and knowledge of product lines and systems used. May be required to negotiate special prices and terms with customers. Daytime schedule Monday to Friday.
Required Qualifications
- Experience in B2B sales
- People person who puts customer satisfaction at the centre of every decision
- Reliable, resourceful and committed
- Very resilient and good at finding solutions
- Manage and prioritize customer requests coming through various channels (email, phone and online sales)
- Respond to customer needs and find appropriate solutions, based on the circumstances
- Follow up as necessary and promptly inform key personnel of customer feedback (prices, products, service, etc.)
- Maximize sales to customers; suggest alternative and complementary products
- Work closely with outside sales staff
- Maintain skills and knowledge of product lines and systems used
- May be required to negotiate special prices and terms with customers
- Daytime schedule: Monday to Friday
- Location: Fort St. John, British Columbia
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