Inside Sales Representative
On-siteWhitecourt, Alberta, Canada
Whitecourt, Alberta, CanadaOn-siteFull TimeIndustrial ServicesSmall
Full TimeSmallIndustrial Services
Job Summary
Manage and prioritize customer requests via email, phone, and online channels while responding to needs and finding appropriate solutions. Follow up on interactions, inform key personnel of customer feedback regarding prices and products, and maximize sales by suggesting complementary offerings. Collaborate with outside sales staff, maintain product knowledge, and negotiate special prices and terms as required. Work a daytime Monday to Friday schedule in Whitecourt, Alberta.
Required Qualifications
- Experience in B2B sales
- People person who puts customer satisfaction at the centre of every decision
- Reliable, resourceful and committed
- Very resilient and good at finding solutions
- Manage and prioritize customer requests coming through various channels (email, phone and online sales)
- Respond to customer needs and find appropriate solutions, based on the circumstances
- Follow up as necessary and promptly inform key personnel of customer feedback (prices, products, service, etc.)
- Maximize sales to customers; suggest alternative and complementary products
- Work closely with outside sales staff
- Maintain skills and knowledge of product lines and systems used
- May be required to negotiate special prices and terms with customers
- Daytime schedule: Monday to Friday
- Location: Whitecourt, Alberta
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