Inside Sales Representative
On-siteWendell, North Carolina, United States
Wendell, North Carolina, United StatesOn-siteContractSmall
ContractSmall
Job Summary
Support the dealer and sales team by managing sales order processing, credit approvals, and shipment configurations via Salesforce and SAP systems. Handle backorder management, shipping discrepancies, and invoice corrections while coordinating return authorizations and dealer credit memos. Communicate through phone, email, and Teams to address availability, pricing, and invoicing inquiries. Build relationships with internal staff, vendors, and dealers, assisting with training and attending corporate events like trade shows and dealer meetings, which may require overnight travel.
Required Qualifications
- Minimum High School Diploma or equivalent
- Detail oriented with an ability to multi-task and manage heavy workloads
- Excellent oral and written communication skills (phone, written, email)
- Strong teamwork skills
- This may at times require some overnight travel
Desired Qualifications
- Associates degree or higher preferred
- two plus years of customer service preferred
- Proficiency with CRM Salesforce, SAP and MS Applications such as Word, Outlook and Excel
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