Inside Sales Representative
On-siteSurrey, British Columbia, Canada
Job Summary
Conduct extensive cold calling to acquire net new accounts and reactivate shipping with inactive customers for General Freight. Maintain day-to-day relationships with assigned account bases by developing value-add partnerships with key decision-makers. Follow the Inside Sales process to meet and exceed assigned sales goals while capturing accurate information in Salesforce CRM. Provide prospects with pricing, transit time, and benefits to secure business, utilizing tact and diplomacy to build trust. Manage internal and external contacts with a professional demeanor, anticipating customer needs and resolving issues decisively.
Required Qualifications
- Minimum of secondary education
- Two (2) years previous Transportation experience
- A minimum of two (2) years cold call sales experience
- Must be able to handle rejection
- Must be goal oriented
- Must be self-driven
- Exceptional verbal communication skills
- Computer skills – MS products, Salesforce, Truckmate and web based programs
- Demonstrated customer relationship skills
- Strong conflict resolution skills
- Able to work deadlines in high transactional environment
- Able to work on an engaged sales team
- Results oriented
- Must be able to provide reference checks
- Must be able to provide criminal background checks
Desired Qualifications
- Post-secondary education (general stream)
- Two (2) years previous Transportation experience (various roles within transportation would be beneficial)
- Enthusiasm for cold-calling
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