Inside Sales Representative
$35,360–$41,600 year
On-siteBradenton, Florida, United States
Job Summary
Make customers receive prompt, efficient, and courteous attention by responding to phone calls, emails, and text messages in a timely manner. Contact dealers daily to solicit new buy and sell business via telephone and internet, while arranging hotel and flight reservations with the local transportation department. Maintain current customer relationships and act as a liaison for outside sales representatives, consignment dealers, and auction personnel by building strong ADESA.com customer relationships through training and education. Complete a minimum number of calls as set forth by management, log each call in the CRM, and perform Sale Day duties including block representation, printing reports, and setting up displays. Resolve customer complaints in a friendly manner and report serious incidents to the General Sales Manager.
Required Qualifications
- High School or GED
- 1 year of customer service and administrative experience
- Must be at least eighteen (18) years of age
- Must be qualified to operate a motor vehicle and possess a valid driver's license
- Must have a demonstrated ability to read, write, and communicate effectively in English
- Must have the ability to physically operate vehicle equipment and tools
- Must be able to read, write, speak, and understand English
- Must be able to perform Light to Medium Physical Work
- Must be able to run, jump, yell or other rapid or forceful movement in emergency situations
- Must have color, depth perception and field of vision comparable to definitions for Clerical, Administrative, Machine Operators (including inspection) positions
- Must be able to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments
- Must be able to pass a complete background check
Desired Qualifications
- Automotive/auction experience
- Bilingual
- Salesforce and Tableau experience
- Ability to work independently and exercise good business judgment and discretion
- Well organized and responsible with an aptitude in problem solving
- Excellent verbal and written communications
- Strong multitasking skills along with the ability to adapt to changing work environments
- Demonstrate ability to learn, retain and articulate product related information and provide unscripted responses on appropriate subject matter
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