Inside Sales Representative - Building Materials / Lumberyard
$45,760–$52,000 year
On-siteAviston, Illinois, United States
Job Summary
Acknowledge customers entering the store, help locate items, and answer product questions accurately. Order stock or special-order materials, process sales and charges, and maintain competitive pricing levels. Handle customer complaints professionally, escalate issues as needed, and assist customers accessing yard materials when called. Maintain proper inventory levels, keep shelves stocked, and perform store maintenance including sweeping, dusting, and stocking. Figure material lists and pricing on estimates per customer request. Adhere to all safety and health standards as established by OSHA and Kirchner Building Center.
Required Qualifications
- Acknowledge customers when they walk in the store.
- Helping customers locate items in the store.
- Accurately answering questions, a customer may have about product.
- Order product for customers if needed, and complete special-order paperwork for product.
- Order/purchase stock items or special-order material.
- Maintain the proper amount of inventory (if responsible for ordering stock product).
- Maintain a competitive price level for ordering responsibilities.
- Professionally answer the phone within three rings.
- Occasionally walk the storeroom to help customers, clean, stock shelves, etc.
- Be familiar with both stock product and special-order product.
- Must be able to figure material list and pricing on estimates per customer's request.
- Maintaining cleanliness of his/her work area.
- Perform store maintenance and cleaning. (Sweep, dust, mop, take out trash, etc.)
- Professionally handle complaints from customers, escalate when needed.
- Efficiently and professionally process computer sales and charges.
- Assisting customers who require materials from the yard, when called upon.
- Be familiar with the location of store and yard inventory.
- Lifting limitations: Minimum 50 Lbs.
- Must be able to stoop and bend knees and arms without difficulty.
- Adhere to all safety and health standards as established by OSHA and Kirchner Building Center
- Keep shelves stocked with inventory.
Desired Qualifications
- Communication Skills
- Integrity
- Honesty
- Problem Solving Skills
- Team Player
- Safety First Mentality
- Pro-Active Outlook
- self-starter
- passion for sales
- Customer Service: 3 years (Preferred)
- Building materials: 2 years (Preferred)
- English (Preferred)
- Driver's License (Preferred)
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