Inside Sales Representative

Inside Sales Representative supports the day-to-day operations of the Customer Service team in promoting sales, obtaining orders, and providing service to customers. Utilizes product and application knowledge and industry best practices to develop solutions to meet customer needs. Grows relationships with customers and suppliers. Manages projects, receives and enters orders, provides consistent follow-up on customer inquiries, coordinates and expedites deliveries, processes returns, runs daily reports and resolves customer and order issues. Provides price quotes to customers for existing bill of materials and creates bill of materials from take-offs. Secures pricing from vendors, coordinates deliveries, and expedites deliveries when necessary. Enhances and grows relationships with customers and suppliers through frequent, meaningful communication. Attends sales meetings and training programs as needed. Familiarity with electrical distribution and SAP, Microsoft Office suite, and cross-docking/drop-ship processes. This role emphasizes customer service, order management, and relationship building within an electrical distribution context.