Inside Sales Representative

Prepare, review, and follow up on quotations, proposals, pricing documentation, customer requests, sales agreements, and internal approval workflows. Maintain accurate customer, contact, account, opportunity, contract, quotation, and activity records in CRM, Salesforce, and order management systems. Respond to inquiries regarding products, availability, quotation status, order progress, and supporting documentation. Coordinate with Customer Service, Order Management, Supply Chain, Finance, Marketing, Service, Field Application Specialists, Technical Support, and Sales teams to ensure order accuracy and resolution of sales-related issues. Support sales campaigns, lead follow-up activities, customer segmentation initiatives, targeted outreach programs, e-commerce adoption efforts, contract renewals, and marketing campaigns across Belgium's regions. Prepare sales reports, dashboards, quotation trackers, action logs, campaign follow-up files, and business summaries. Assist with the administration of customer agreements, standing orders, instrument and reagent offers, public and private tender documentation, pricing files, contract renewals, and customer-specific commercial arrangements. Contribute to continuous improvement initiatives by identifying process gaps, sharing customer and sales feedback, supporting the adoption of standard tools and processes, and promoting a customer-focused, quality-driven, and compliant way of working. Build strong relationships with internal and external stakeholders while supporting customers across academic and clinical laboratories, hospitals, universities, research institutes, industrial laboratories, distributors, procurement contacts, and public sector organizations.