Inside Sales Representative

Prospect and identify potential customers through outbound calls, emails, social media, and other lead-generation activities. Respond to inbound inquiries, qualify leads, and conduct sales presentations and product demonstrations via phone, video conference, or virtual platforms. Build and maintain relationships with new and existing customers while serving as a trusted resource throughout the sales process. Prepare quotations, proposals, and sales documentation; manage the opportunity pipeline using CRM software; and maintain accurate records of customer interactions and account information. Collaborate with marketing, customer service, and field sales teams to meet individual and team sales goals, key performance indicators, and revenue targets. Coordinate reset merchandising aids and missing Merch aids with the Sales Ops team. This remote role supports the National Hardware brand, focusing on generating new business opportunities and achieving sales targets through proactive communication and relationship management.