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AICA OrthopedicsPosted 3 weeks ago

Inside Sales Representative

$65,000–$75,000 year

On-siteMarietta, Georgia, United States

Full TimeMedium

Job Summary

Own a live Salesforce pipeline of web leads, social inquiries, and missed calls, making outbound contact by phone, text, and email within strict SLA to convert prospects into scheduled appointments. Run structured follow-up cadences on non-converting leads while connecting unrepresented patients to attorney referral resources and documenting status in the CRM. Hit daily call minimums, weekly pipeline targets, and monthly appointment quotas, maintaining full HIPAA compliance across all patient outreach and documentation. This role is quota-carrying with performance measured daily and reviewed weekly. Based in Marietta, GA, you will work full-time, 40 hours per week at AICA's headquarters.

Required Qualifications

  • Healthcare, medical scheduling, or personal injury experience
  • Familiarity with attorney referral processes or insurance coordination
  • 2+ years in outbound sales, SDR, or pipeline-driven appointment-setting
  • Documented quota attainment — you can name your number and show you hit it
  • Salesforce or equivalent CRM proficiency — pipeline management is a daily requirement
  • Experience managing structured outbound follow-up cadences across phone, email, and SMS
  • Comfortable with outbound outreach and objection handling — rejection doesn't stall you
  • Typing speed of 40+ WPM with strong data entry accuracy
  • On-site at AICA headquarters, Marietta, GA
  • Full-time, 40 hours per week, Monday through Friday

Desired Qualifications

  • Bilingual English/Spanish a strong plus given our patient population

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