Inside Sales Representative
RemoteUnited States
Job Summary
Manage bid funnel activities, including tracking, prioritization, and follow-up, while monitoring competitive dynamics to inform sales strategy. Support execution of sales strategies by partnering with field sales to advance revenue goals and drive adoption of sales processes within Salesforce. Provide responsive, consultative service to support customer retention and act as a point of escalation for sales-related issues. Collaborate with marketing to leverage leads and align with operations, finance, and order management on initiatives. Maintain data integrity and reporting accuracy while identifying opportunities for process improvement across the sales organization.
Required Qualifications
- Bachelor's degree in Business, Marketing, Sales, or related field
- 3+ years of sales, inside sales, or sales support experience in a B2B environment
- Experience in sales operations, strategy, or enablement roles
- Familiarity with CRM systems, especially Salesforce
- Background in customer service or account management
- Strategic thinking and alignment with business growth priorities
- Strong communication and relationship-building skills
- Excellent communication and interpersonal skills with a customer-first mindset
- Demonstrated ability to collaborate across functions and resolve issues with diplomacy
- Strong analytical skills with the ability to track and interpret competitive and market data
- Proficiency in Salesforce or comparable CRM systems; comfort with reporting and data management
- Strong organizational skills with attention to detail and follow-through; process oriented
- Proven ability to manage multiple priorities and flex responsibilities based on organizational needs
- Comfortable working in a fast-paced, cross-functional environment
Desired Qualifications
- Bachelor's degree in Business, Marketing, Sales, or related field preferred; equivalent experience considered
- Background in customer service or account management is a plus
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