Inside Sales Mortgage Loan Officer
$31,200–$31,200 year
On-siteBend, Oregon, United States or Portland, Oregon, United States
Job Summary
Handle inbound calls, emails, and website inquiries from First Interstate Bank's digital platforms, direct branch referrals, and self-sourced opportunities. Work with clients using a consultative selling approach to determine housing goals and recommend available loan options. Convert leads to full applications by submitting complete loan documentation to the processing team while adhering to Ability To Repay guidelines. Analyze credit reports, lock in interest rates, and manage the lead pipeline to meet department key performance indicators. Navigate the loan origination system to ensure full compliance. This fast-paced, high-volume role involves leads provided with a competitive base salary and per unit incentive. Typical work hours are Monday through Friday, 8 to 5.
Required Qualifications
- Bachelor's Degree
- 4-6 years related experience and/or training
- 4-6 years experience in residential mortgage lending
- Valid Driver's License
- Regular and Predictable Attendance
- Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
- Ability to write reports and business correspondence
- Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
- Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume
- Ability to apply concepts of basic algebra and geometry
- Ability to define problems, collect data, establish facts, and draw valid conclusions
- Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables
- Thorough knowledge of FHA, VA, RD, state bond programs, and conventional real estate regulations
- Ability to pass a pre-employment screening against the Limited Denial of Participation (LDP), GSA Excluded Party List System (EPLS) and Freddie Mac Exclusionary List
- Ability to pass pre-employment screenings including a background check
- Ability to verify their identity and employment eligibility through the internet-based system operated by the Social Security Administration (SSA) and the Department of Homeland Security (DHS)
Desired Qualifications
- 4-6 years experience in residential mortgage lending to include handling of complex loans
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