Inside Sales Manager
$93,000–$132,000 year
On-siteSwedesboro, New Jersey, United States
Job Summary
Lead the Internal Sales team to ensure high-standard performance, technical competency in interpreting drawings, and accurate order processing. Drive revenue growth by guiding cross-sell and upsell opportunities while overseeing quote generation, contract reviews, and key account management. Act as the escalation point for inter-company technical and commercial enquiries, coordinating with Sales, Engineering, and Orderbook teams via iProjects. Maintain data integrity in customer records and transactional processes, aligning team activities with broader business goals and revenue targets.
Required Qualifications
- Associates Degree
- 10 Years relevant Experience
- High school diploma or equivalent
- Minimum 5 years of customer service
- Minimum 2 years in a leadership role managing direct reports
- Must be familiar with Microsoft Excel
- Must be familiar with Microsoft Word
- Must be familiar with Email
- Multi-channel Communication: Experience in communicating with customers through various channels such as team, phone and email
- Data Entry Skills: Accurately entering customer orders
- Effective communication skills both verbal and written
Desired Qualifications
- Experience in an ERP system
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