Inside Sales Manager
On-siteCarrollton, Texas, United States
Job Summary
Lead and mentor inside sales specialists focused on industrial, commercial construction, and OEM customers, establishing measurable performance goals tied to responsiveness, accuracy, margin performance, and customer satisfaction. Oversee the complete quoting process from RFP acknowledgment through submission and follow-up, ensuring prompt customer communication, accurate specification review, and timely quote turnaround. Conduct regular team training on quoting processes, product knowledge, and vendor engagement while auditing all quotes for completeness and compliance. Collaborate with purchasing, engineering, and project management teams to align pricing and delivery, manage bid calendars, and enforce consistent documentation standards. Provide ongoing margin analysis and variance reporting to drive profitable growth within Major Markets.
Required Qualifications
- 7+ years of inside sales leadership experience in the industrial distribution, industrial construction, or OEM markets
- Proven experience managing or leading a quotation or inside sales team
- Strong background in industrial electrical products (switchgear, cable, drives, lighting, controls, etc.) and project-based sales
- Familiarity with EPC and large contractor bid environments, including project documents, specifications, and bid forms
- 4 Year / Bachelor's Degree - Required
- Proficient in ERP and CRM systems (e.g., SAP, Epicor, JD Edwards, Salesforce)
- Advanced Excel and data analysis skills for margin analysis and pricing review
- Strong understanding of quoting tools, vendor portals, and e-procurement systems
- Excellent written and verbal communication skills with attention to technical accuracy
- Strategic thinker with the ability to balance customer satisfaction and profitability
- Exceptional organizational, time management, and leadership skills
- Confident decision-maker with strong problem-solving and negotiation abilities
- Detail-oriented with a focus on precision and accountability
- Customer-centric mindset with professional communication style
- Must be able to remain in a stationary position - Frequently – 21% to 50%
- Must be able to move about inside/outside office or work location - Frequently – 21% to 50%
- Must be able to use senses to effectively communicate with co-workers and clients and detect hazardous conditions - Frequently – 21% to 50%
- Up to 10 pounds - Occasionally – up to 20%
- Travels to offsite locations - Occasionally – up to 20%
Desired Qualifications
- Business, Electrical Engineering, Supply Chain, or related field preferred
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