Inside Sales Manager
$70,000–$70,000 year
HybridJersey City, New Jersey, United States
Job Summary
Lead the Inside Sales team in driving new business revenue through full-season memberships, partial plans, groups, and premium hospitality products while managing your own book of business and hitting individual and team targets. Conduct daily coaching, call reviews, and skill development sessions to recruit, hire, onboard, and train entry-level sales representatives. Oversee prospecting efforts including outbound calling, email campaigns, and networking to maintain pipeline health and forecast accuracy. Set, track, and manage sales goals to ensure consistent achievement of monthly and annual targets while utilizing CRM systems like SI Tickets and HubSpot. Work non-traditional hours including evenings, weekends, and matchdays to attend home and away games as needed.
Required Qualifications
- Minimum of 3–5 years of experience in ticket sales
- Prior success as an Account Executive/Senior Ticket Sales Account Executive or similar revenue-generating role
- Legally authorized to work in the United States
- Ability to attend all home games and any mandatory events as well as away games, as necessary
- Willingness to travel for other business-related needs, as they arise
- Ability to work at the team's soccer operations office in Whippany, New Jersey, as needed
- Gotham FC requires its associates to live in its market, that is, within reasonable commuting distance of Gotham FC's offices, practice facility, and Sports Illustrated Arena
- Must be able to work non-traditional hours including evenings, weekends, and matchdays
- Must be able to effectively multitask across leadership and selling responsibilities
- Embrace accountability for driving measurable revenue results
- Must be willing to perform other duties as assigned, to meet organizational needs
Desired Qualifications
- Previous experience mentoring or leading entry-level sales staff
- Experience with ticketing platforms (SI Tickets and HubSpot preferred)
- Prior experience working in the sports industry
- Demonstrated ability to develop talent, inspire performance, and build a high-achieving sales culture
- Strong understanding of consultative selling, pipeline management, forecasting, and revenue planning
- Exceptional interpersonal, presentation, and motivational communication skills
- Highly motivated, results-oriented, and able to thrive in a dynamic, fast-paced sports environment
- Team-first mindset with a commitment to representing Gotham FC's values on and off the field
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