Inside Sales Manager - Great Lakes Area
HybridPlymouth, Michigan, United States
Job Summary
Manage the Great Lakes Area inside account management team by maintaining corporate sales strategy, forecasting recruitment, and developing training programs for Inside Account Executives and Program Managers. Supervise 13 full-time employees, ensuring they meet sales call activity goals for new sales, lead generation, and contact productivity while establishing high customer satisfaction levels. Directly oversee outbound call strategies for upselling and cross-selling, maintain accurate customer records for all interactions, and resolve unique customer issues in collaboration with the Market Area Sales Manager. This hybrid role in Plymouth, MI requires a bachelor's degree or equivalent experience with a proven track record in B2B sales management.
Required Qualifications
- Bachelor's Degree (accredited) or in lieu of degree
- High School Diploma or GED (accredited) and 4 years of relevant work experience
- 3 years of relevant work experience in business-to-business sales management
- 3 years plus 3-years in direct business-to-business sales (in addition to education experience)
- Internal requirements include 3-years proven success in a Level 4-6 sales position
- Candidates should be local to the Plymouth area and ready to come into the office when needed
- This job operates in a professional office environment
- Routinely requires the use of standard office equipment such as computers, phones, copy machines, etc
Desired Qualifications
- Prior management and/or supervisory experience will be preferred
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