Inside Sales Manager
RemoteArizona, United States or Texas, United States
Job Summary
Manage and develop a team of inside sales representatives, driving accountability for performance, productivity, and quality outcomes. Oversee the quoting and order entry process to ensure accuracy, while partnering cross-functionally with outside sales, engineering, and production to align on customer needs. Monitor sales and operational metrics to translate insights into actionable improvements and performance plans, handling escalated customer inquiries with professionalism. Lead onboarding, training, and development programs to strengthen team capability, support forecasting and sales planning, and implement process improvements to increase efficiency. Occasional travel under 10% for meetings or training is required. This role is remote within AZ, FL, GA, IL, KS, NC, NE, SD, TN, TX, WI, and WY, with relocation assistance provided.
Required Qualifications
- Bachelor's degree in Business, Sales, or related field
- 5+ years of experience in inside sales or sales support
- at least 2 years in a supervisory or managerial role
- demonstrated experience leading teams
- demonstrated experience driving performance outcomes
- Strong knowledge of CRM and ERP systems
- Excellent communication skills
- problem-solving skills
- organizational skills
- Proven ability to manage priorities
- Proven ability to drive execution
- Proven ability to operate effectively in a fast-paced environment
- Occasional travel (less than 10%) for meetings or training
Desired Qualifications
- Experience in electrical manufacturing or technical sales environment
- Familiarity with transformer products and industry terminology
- Experience supporting cross-functional business processes and operational improvements
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