Inside Sales Manager
$166,400,000–$208,000,000 year
On-siteTorrance, California, United States
Job Summary
Lead inside sales and order fulfillment by supporting the VP of Sales and Director of Customer Operations with reporting, planning, and execution of sales priorities. Manage quoting, order entry, pricing verification, and delivery timelines while coordinating with production, logistics, and engineering teams to ensure customer ship dates are met. Lead weekly demand meetings, track open orders and backorder status, and resolve routine customer concerns through independent judgment and proactive issue escalation. Provide product information to drive upselling and achieve sales targets, while assisting the sales team with proposal preparation, client communications, and administrative tasks. Prepare sales reports, track performance metrics, and organize client events to support business growth. This on-site role requires working extended hours as needed within a high-impact manufacturing environment.
Required Qualifications
- 5 - 7 years of proven excellence in sales development, inside sales, and sales
- Knowledge of principles and processes for providing customer service, including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
- Proven 'take charge performer' who has both initiative and a strong bias for action
- Self-starter, able to work alone or within a team environment; collaborates with stakeholders
- Excellent written and verbal communication skills
- Positive can-do attitude and tireless work ethic. Driven and self-sufficient
- Willingness and demonstrated ability to self-learn and adapt to new methods and ideas
- Detailed oriented mindset to ALL tasks
- Strong organizational skills, attention to detail and problem solving
- Ability to handle multiple projects and tasks simultaneously while adhering to strict deadlines
- Highly responsible, self-motivated, and able to thrive in an energetic, fast pace, high growth, entrepreneurial environment
- Strong team player who can build strong relationships at all levels of the organization
- Ability to work with very little supervision, prioritize between multiple tasks, meet aggressive deadlines and work extended hours (as needed)
- Be able to lift and carry weight unassisted not exceeding 50 lbs
- Sit or stand in a standard upright position for a minimum of one hour, but up to 12 hours a day
- Must speak clearly and be understood by others
- Type on a standard keyboard (laptop or desktop)
- Use standard computer display screens
- Use standard push-button phones
- Occasional bending and reaching in an office environment, including opening and closing file cabinets drawers with light grasping
- Occasionally move throughout the facilities, including climbing stairs, when necessary
Desired Qualifications
- A bachelor's or associate degree is highly desired but not required with sufficient prior technical sales experience
- CRM experience is desired
- Proficient in Microsoft Excel (including VLOOKUP, PivotTables)
- Bachelor's degree
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