Inside Sales

Maintain professional communication with customers to generate accurate quotes, handle inquiries, and drive profitable sales through upselling and cross-selling. Enter orders and pricing into systems, coordinate deliveries with Operations staff, and manage inventory levels and showroom organization. Operate the cash register daily, balance drawers, and utilize management software for billing and reporting. Respond to quote requests via phone, email, and fax while collaborating with outside sales reps to fulfill customer needs. Maintain up-to-date product expertise and attend all required sales meetings and company training programs. This role supports FBM's core values of Safety First and Customer Driven service across North America's construction markets.