INSIDE SALES
On-siteHouston, Texas, United States
Job Summary
Listen to and proactively identify customer needs while monitoring order fulfillment to communicate potential problems or changes. Prepare and submit quotes, purchase orders, and sales orders in Sage 100 ERP, then determine pricing and negotiate with customers to achieve sales goals. Maintain strong relationships with customers and vendors through phone and in-person interactions, and coordinate trainings, road shows, and "lunch and learn" engagements. Work closely with the outside sales team to solve problems and drive long-term profitable growth. This role supports Dykman's mission to deliver exceptional products and unparalleled customer service across North America's electrical motors and drives industry.
Required Qualifications
- Must be able to work some non-traditional hours in breakdown situations
- Must be able to listen to, and proactively identify, customer needs
- Must be able to monitor order fulfillment and communicate potential problems or changes
- Must be able to prepare and submit quotes, purchase orders, and sales orders in Sage 100 ERP
- Must be able to maintain customer and vendor relationships in person and on the phone
- Must be able to determine and calculate product pricing and negotiate with customers
- Must be able to coordinate and schedule customer trainings, road shows, and/or 'lunch and learn' engagements
- Must be able to work closely with the outside sales team to initiate and follow through with customer relationships to solve problems and achieve sales goals
- Any offer of employment is contingent on the results of a background check
Desired Qualifications
- Relevant experience is a plus
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