Inside Sales Desk Lead

Lead the day-to-day performance of Teya's inbound sales team by designing and executing effective sales strategies, supported by structured coaching, strong operating routines, and disciplined pipeline management to improve conversion, productivity, sales quality, and customer experience. Drive lead conversion through effective sales approaches, strong funnel management, and close alignment with marketing campaigns. Build, document, and continuously improve scalable sales processes to increase efficiency, consistency, speed, and conversion rates. Manage and maintain the sales pipeline in the CRM, ensuring full visibility, accurate tracking, and strong sales discipline. Use CRM data, analytics, and performance insights to monitor results, identify automation and AI-enabled improvements across lead routing, follow-ups, call quality assurance, reporting, coaching, and pipeline management. Collaborate cross-functionally with marketing, product, and operations to ensure aligned messaging, smooth lead flows, and effective market engagement. Provide customer and market feedback to product teams to help shape product improvements and roadmap decisions. Hire, onboard, and develop a high-performing inbound sales team in line with hiring plans, budget, and Teya's culture. Coach and mentor team members through data-driven feedback, clear expectations, and ongoing development support. Foster strong collaboration within the team and across departments, creating alignment around shared goals. Ensure excellent brand representation in every customer interaction, maintaining Teya's standards, values, and customer-first approach. Maintain compliance with company policies and industry best practices.