Inside Sales Coordinator

Develop new prospects and interact with existing customers primarily by phone to increase sales. Solicit sales orders from regional customers and assist qualifying leads by gauging interest levels and directing them to proper channels. Maintain frequent communication with the customer base to ensure satisfaction, handle basic issues, and troubleshoot problems by relaying sample needs to the plant. Execute market penetration strategies using web-based leads, communicate unknown products to drive new sales, and correspond regularly on brand updates. Work with regional account managers and production managers to solve customer problems, attend product trainings, and prepare required reports.