Inside Sales Associate - MGC
$70,000–$80,000 year
On-siteSaint Paul, Minnesota, United States
Job Summary
Proactively engage customers to recommend UltraCare support options, FeNom Flo, and GoSpiro solutions, driving renewals and new sales through phone and email. Identify needs for supplies and consumables, prepare quotes, and coordinate order follow-up to support recurring revenue. Record all interactions and opportunities in Salesforce, maintain CRM dashboards to track pipeline performance, and adhere to established sales and compliance processes. Collaborate cross-functionally with Technical Services, Marketing, and Field Sales to align solutions to customer needs while meeting defined service-level expectations. Requires 3-5 years in sales, a bachelor's degree, and knowledge of cardiopulmonary physiology.
Required Qualifications
- Minimum 3-5 years' experience in sales
- Ability to collaborate with others to arrive at appropriate conclusion utilizing compromise, persuasion, rationale and diplomacy
- Excellent interpersonal communication skills
- Consistently determines a course of action, which secures customer allegiance and supports the company's profitability
- Ability to direct and manage national sales meetings effectively
- Knowledge of cardiopulmonary/gas exchange physiology and pathophysiology
- Knowledge of benefits and value of system features as they pertain to cardio-respiratory health management markets
- Proven proficiency to leverage customer relationship management systems (CRM) to increase leads, effectively close deals, drive customer satisfaction and safeguard margins
- Bachelor's degree in science, marketing, business discipline or equivalent
- Experience in inside sales, customer success, or contract renewals
- Familiarity with MGC Diagnostics pulmonary and gas exchange equipment
- Very limited travel < than 5%
- Frequent standing, sitting, walking, bending, stooping, twisting, and occasional crawling
- Occasional lifting up to 50 pounds, occasional heavier lifting
- Occasional pushing, pulling, and handling of materials
- Maintain regular, reliable attendance and responsiveness during scheduled work hours
- Adhere to company policies and procedures, including confidentiality requirements for confidential and proprietary information (CPI)
Desired Qualifications
- Experience in inside sales, customer success, or contract renewals (telecommunications or technical products preferred)
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