Inside Sales Associate - Italy
HybridBarcelona, Catalonia, Spain
Job Summary
Manage a portfolio of Italian schools by executing renewal plans, prioritizing at-risk accounts, and building new business pipelines through inbound follow-up and proactive prospecting. Conduct consultative sales meetings, product demonstrations, and training sessions with teachers, school leaders, and decision-makers to drive engagement and retention. Coordinate with resellers, channel partners, and internal teams to navigate public school procurement and government-linked partnerships while maintaining accurate Salesforce records. Track performance against business goals including ARR, conversion, and renewal outcomes, translating regional strategy into account-level actions. Occasionally travel within Italy to support schools and events on the ground.
Required Qualifications
- Proven experience in B2B sales, account management, customer success, business development, or a similar customer-facing role
- Track record of managing pipelines, customer portfolios, renewals, and measurable commercial targets
- Native or bilingual proficiency in Italian
- Strong professional English communication skills
- Strong consultative sales and relationship-building skills
- Ability to understand customer needs, communicate value, handle objections, and build credibility with teachers, school leaders, administrators, resellers, and partners
- Confident and engaging presenter
- Comfortable delivering product demonstrations, onboarding, training sessions, and workshops in both remote and in-person settings
- Organized, proactive, and data-driven
- Ability to manage competing priorities
- Ability to maintain accurate information in Salesforce or a similar CRM
- Ability to identify risks
- Ability to take ownership of opportunities and renewals from start to finish
- Ability to support additional regions when business priorities require it
- High-speed internet access
Desired Qualifications
- Experience in EdTech or the education sector
- Experience in the Italian market
- Background in teaching, instructional coaching, or delivering training to educators
- Familiarity with the Italian education system, including grants, public-sector purchasing processes, resellers, and channel partners
- Experience creating localized content, supporting community initiatives, or engaging professional audiences through social media
- Spanish or other languages relevant to Edpuzzle's international markets
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.