Inside / Outside Sales Representative
$70,000–$70,000 year
On-siteKaufman, Texas, United States
Job Summary
Respond promptly to inbound inquiries via phone and email, providing accurate quotes and processing sales orders while proactively following up on leads to drive conversion. Plan and execute customer visits within the Dallas/Fort Worth region to strengthen relationships, uncover new opportunities, and conduct on-site discovery at manufacturing facilities. Maintain accurate records in CRM/ERP systems, partner with operations and logistics teams to ensure on-time delivery, and resolve billing issues with the AR team. Represent Galleher at regional trade shows and bring back competitive intelligence on pricing and lead times. This hybrid role requires local travel to truck body builders, trailer manufacturers, and distributors, with occasional lifting of product samples up to 25 pounds.
Required Qualifications
- 3 or more years of inside sales, outside sales, or customer service experience, preferably in industrial, manufacturing, or distribution environments
- Strong phone and email communication skills, with proven ability to manage multiple customer interactions daily
- Comfort and credibility in face-to-face selling situations, including plant floor and shop environments
- Proficiency with CRM and ERP systems (NetSuite or similar preferred)
- Excellent attention to detail with strong organizational and follow-up skills
- Ability to calculate costs, apply markups, and process quotes accurately
- Valid driver's license, clean driving record, and willingness to travel within the region
- High school diploma or equivalent required
- Bachelor's degree preferred
Desired Qualifications
- Knowledge of the truck body, trailer, lumber, or metal component industries is a plus
- Customer-first mindset with strong problem-solving skills
- Self-directed and able to manage time across desk work and field work without close supervision
- Ability to multitask and manage competing priorities effectively
- Strong teamwork and collaboration across sales, operations, and support functions
- Results-oriented, with initiative to pursue additional opportunities during downtime
- NetSuite
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