Inside Counter Sales Sales - Inside Sales

Inside Counter Sales Representative assists customers and contractors by providing quotes and product information, both in person and over the phone, while maintaining the company standards of excellent customer service. They may handle special orders and advanced pricing. This position generates sales by gathering customer’s product needs, design specifications and acts as the company liaison between purchasing, inside technical/design staff, production staff and customer. ESSENTIAL DUTIES AND RESPONSIBILITIES include collecting customer product needs and design specifications, responding to inquiries about product selection, placing orders, pricing, scheduling deliveries and installations, and following up with customers. It also involves generating sales by outreach, refining product knowledge, performing material takeoffs for residential/commercial projects, assisting drafting/engineering, sizing lumber products with software, coordinating special products, entering orders and invoices, maintaining stock, operating a cash register, researching credits/late payments, and collaborating with outside sales to ensure customer satisfaction. Willingness to learn safety procedures and participate in trainings.