Inside Counter Sales Sales - Inside Sales

Inside Counter Sales Representative at Builders FirstSource who assists customers and contractors by providing quotes and product information in person and over the phone, coordinates special orders and pricing, and acts as liaison among purchasing, inside technical/design staff, production staff, and customers. Responsibilities include responding to inquiries about product selection, orders, pricing, and delivery/installation scheduling; generating sales through outbound calls; increasing product/industry knowledge via training; performing material takeoffs and sizing lumber products using appropriate software; coordinating purchase and delivery of special products; entering orders and pricing into ERP; creating invoices and sales tickets; maintaining stock levels; operating a cash register; researching credits and late payments; collaborating with outside sales for customer satisfaction; and following safety procedures. Required competencies include strong interpersonal and communication skills, basic sales techniques, attention to detail, knowledge of building materials and industry, and proficiency with computer/ERP tools. The role emphasizes equal opportunity employment and safety compliance, with physical requirements including lifting up to 80 pounds and ability to work in both office and yard environments.