Inside Counter Sales Associate
On-site · North Charleston, South Carolina, United States
Job Summary
Inside Counter Sales Associate at Colony Hardware focuses on face-to-face customer service, processing quotes and orders, coordinating with outside sales, operations, and purchasing, and providing product recommendations. Responsibilities include assisting customers to select the right products, preparing timely orders, handling inquiries via phone and email, cross-training in warehousing activities (including forklift operation and cycle counting), and supporting overall branch operations to ensure customer satisfaction.
Required Qualifications
- Minimum 2-3 years of inside sales experience
- High school diploma or equivalent (college degree preferred)
- Knowledge of customer service and order processing systems
- Prior warehousing experience including operating a forklift
- Knowledge of building materials and construction industry/products a plus (concrete, masonry, rebar)
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